About United Caring Services

Creating a Community of Caring, One Life at a Time

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Our Story

In 1991, a compassionate Sunday school class from Bethel United Church of Christ served meals to those in need — a simple act that sparked the creation of United Caring Services. From a day shelter serving 25 people, we’ve grown into a multi-faceted organization offering life-saving shelters, medical respite, and pathways to stability for hundreds daily. We believe in a community where everyone matters, and no one is left behind.

Our Core Values

Dignity

Respecting the worth of every person.

Faith

Trusting in a higher purpose.

Commitment

Dedicated to those we serve.

Compassion

Caring with empathy.

Integrity

Acting with honesty.

Unconditional Love

Providing care without judgment.

Service

Serving selflessly.

Passion

Driven to make a lasting impact.

Changing Lives, Strengthening Community

Every night, dozens of individuals find warmth and safety in our shelters, and every day, hundreds receive meals, healthcare, and essential services. Through partnerships, advocacy, and hands-on care, we create a ripple effect of compassion, dignity, and opportunity that extends beyond our walls and into the entire community. Together, we are building a stronger, more hopeful future for everyone.

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Our Mission & Vision

Mission Statement

To provide values-based, low-barrier, sustainable, and high-quality homeless shelters, services, and solutions.

 

Vision Statement

To be a place where individuals, organizations, and agencies collaboratively create a community of caring

Milestones That Matter

Decades of Dedication to Serving Those in Need

Since 1991, United Caring Services has been at the forefront of providing essential support to those experiencing homelessness. Each milestone represents a pivotal moment in our journey—expanding our services, increasing our capacity, and strengthening our mission to build a more caring community. These milestones are a testament to the dedication of our team, volunteers, and supporters who make our work possible.

Key Milestones

  • 1991: Opened the first-day shelter.
  • 1996: Established a permanent location on 6th Street.
  • 2009: Launched White/Red Flag emergency shelter.
  • 2011: Opened the women’s night shelter (Ruth’s House).
  • 2014: Introduced the first homeless medical respite program.
  • 2025: Opening 4 Bed Crisis Center

Our Leadership

Ryan Rigg

Executive Director

(812) 422-0297
Email Ryan

Adam Schaaf

Director of Programs

(812) 422-0297
Email Adam

Ava Meredith

Recuperative Care Case Manager

(812) 422-0297
Email Ava

Lakaiya Hill

Office Manager

(812) 422-0297
Email Lakaiya

Kim Brown

Night Shelter Lead

(812) 422-0297
Email Kim

Kenneth Fox

Day Shelter Lead

(812) 422-0297
Email Kenneth

Shadese Hardwick

Inventory/Clothing Bank Coordinator

(812) 422-0297
Email Shadese

Yolanda Williams

Women’s Shelter Lead

(812) 422-0297
Email Yolanda

Our Board of Directors

Jared Guthrie

President

Almarie McLamb

President Elect

Barry Johnson

Treasurer

Joy Greenwell

Secretary

Suzanne Seng

2024 Past President

Lee Ann Shafer

2014 Past President

Haris Khan

Board Member

Tricia Killion

Board Member

Megan Mayes

Board Member

Cassandra Raine-Francis

Board Member

Brandon Richardt

Board Member

Emily Slade

Board Member

Christa Thomas

Board Member

A Letter From the Executive Director

With so many things happening in the world today, I wanted to tell you about some of the good things we are doing to impact people’s lives here at UCS. A few weeks ago, a gentleman that we have helped in the past came into our office for some help getting a document he needed. My Director of Programs, Adam Schaaf, thought the gentleman was still staying with us, but was pleasantly surprised to learn that he had obtained housing! Last summer this gentleman was sleeping outside across from our building. He was hesitant to come into the shelter, but we were able to talk him into getting a bed inside. From there he got the resources to obtain housing.

Not all of our stories have the same ending, but we still make a difference. A few months ago, I was coming back from lunch at Rotary and came upon a gentleman sleeping on our sidewalk. Oftentimes I know the faces of the people I see outside our building, but this was not someone I knew. I came in and said something to our Case Manager who then went outside to speak to the gentleman and got him to come inside to our Diversion Center. Because he had been drinking, he did not think he was allowed in, and tears started rolling down his face when we offered him a bed to sleep in, a shower, clean clothes and a meal. He only stayed with us for a few days, but during his brief stay we treated him like a human being worthy of receiving care.

This past November we expanded our White Flag program to a full 6 months from 11/1/2025 to 4/30/2026, regardless of temperature. This has helped provide our neighbors with a safe place to sleep every night for the past 6 months and kept them off the street. During this time, we have had over 800 unduplicated individuals stay with us in our White Flag program. The expansion of this program has been a great benefit to many of our community partners and we were awarded the Barbara Y. Ferguson Spirit of Social Work Award at the Aurora Supporter Breakfast.

Some of our other accomplishments this past year:

  • We have served over 90,000 meals since 8/1/2025
  • Our 5 bed Diversion Center has helped 93 individuals since 7/1/2025
  • Our Respite programs have helped 41 individuals since 5/1/2025
  • Our Men’s Shelter has housed 390 individuals since 5/1/2025
  • Our Women’s Shelter has housed 244 individuals since 5/1/2025

While we continue to have several building projects going on, our most basic need right now is to help our unhoused neighbors and provide them the resources they need. Any donation, large or small, is greatly appreciated. It can be restricted to help with any of our programs above, or it can be an unrestricted gift for us to use as needed. Please note any restrictions on your check, otherwise it will be considered unrestricted. If you have any questions about any of our programs, please contact me at [email protected] or call us at 812-422-0297.

Finally, I want to end by letting you know 2026 is our 35th Anniversary! In 1991, a compassionate Sunday school class from Bethel United Church of Christ served meals to those in need, a simple act that sparked the creation of United Caring Services. To commemorate, we plan to have an event on October 3rd at Helms Hall, located on the second floor of the Goodwill offices at Washington Square Mall. More details to come. We look forward to seeing you there!

Ryan Rigg

Ryan Rigg
Executive Director, United Caring Services

Our Partners & Sponsors

Our mission is made possible through the generosity and support of our incredible partners and sponsors. These organizations and individuals share our vision of a compassionate community, working alongside us to provide shelter, care, and hope to those in need. Their contributions—whether financial support, donated goods, or collaborative efforts—help us expand our impact and continue serving those who rely on us. We are deeply grateful for their commitment and partnership in making lasting change possible.

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