During 2020:
- UCS served approx. 2,910 people in need across all programs. For 2020, we adjusted the day shelter duplication rate from 95 to 94% which shows a lower number year-to-year, but the number is essentially the same as 2019.
- Our day shelter (drop-in center) assisted approx. 157 men, women & children each day – slightly up from 2019.
- We served 104,871 hot meals and 26,280 snacks, provided 23,400 showers with clean towels and toiletries, and 9,163 loads of laundry were washed & dried (a 12% increase thanks to the fully renovated laundry area in our Day Shelter) at no charge to our guests across all programs. Total meals served were reduced due to COVID-19 restrictions even though people per day being served increased. For most of 2020, we did not serve seconds which impacts meal count. Instead, guests received a larger first portion as seating is reduced for social distancing.
- Our emergency night shelters provided 101 women and 457 men shelter, safety, and support. The numbers for male guests remained steady from 2019; however, there is a decrease and increase from 2019 like in 2018 of fewer total women (-33%) being served but the length of stay increased by 42%.
- UCS provided 23,078 bed nights of emergency shelter (across all programs) to people in need in 2020 – a slight decrease from 2019 due to longer lengths of stays and fewer White Flag nights.
- Our medical respite provided 32 safe intakes for men and women to rest, recuperate, and experience greater health outcomes and stability.
- Our white flag program assisted 38 men, women, and children (on average) each night to escape the cold and rest for 40 nights. There was a 12% increase in people utilizing this program in 2020 — another double-digit increase over the previous year.
- Our 21 apartments operated at 90% capacity for the entire year helping 23 men and women escape homelessness and remain housed.
- Over 300 people (directly) volunteered monthly, weekly, and daily for more than 11,000 hours to help make this happen. While direct volunteerism was down for 2020, total volunteerism seemed to increase as more people dropped off food or had meals catered especially if they could not serves. UCS board of directors and committees continued to serve and several Men’s Night Shelter guests stepped up to ensure meals continue to be served in the Day Shelter. UCS also increased staff coverage in the Day Shelter.
- Check out 2017’s Service Summary HERE.
- Check out 2018’s Service Summary HERE.
- Check out 2019’s Service Summary HERE.
United Caring Services is a 501(c)3 not-for-profit organization that provides people in need access to six programs: a day shelter (drop-in center) for men, women, and children, emergency temporary shelter for single men and women, additional emergency shelter during inclement weather (white/red flag), a medical respite for men and women, and low-income apartments (permanent housing).
All of our programs aim to provide guests with the necessary opportunity, dignity, compassion, and tools to aid in their struggle to identify and overcome the barriers that attribute to their crisis of homelessness, near-homelessness, or hunger. We strive to assist guests in building and maintaining stronger, more positive support systems as they regain their independence. We strive to be a Community of Caring for all people.
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